FAIRFAX, VA. May 20, 2008 - Shiner Roofing, Siding and Windows (ShinerRoofing.com) today officially unveiled its "Expert Chat" feature, which provides website visitors with quick answers to home improvement questions from: "Do I need a new roof?" to "What is the best way to unclog a gutter?"

"To my knowledge, we are the only home improvement company in Northern Virginia that offers this level of instantaneous communication, much like instant messenger," said Kevin Shiner, CEO of Shiner Roofing, Siding and Windows.  

The company, which specializes in commercial and residential exterior home improvement services, is taking advantage of Internet technology in order to share its expertise and experience with first-time visitors to Shiner's interactive website, as well as its numerous new and long-time customers.  

When the "Expert Chat" button indicates that the chat monitor is online, it's just a click to enter a question and get the answer from a home improvement expert.  

A typical conversation would start with an issue at someone's home, such as a stain on a ceiling that the homeowner thinks is the result of a leaking roof. The Shiner expert would lead the visitor through a series of follow up questions to determine the exact nature of the problem and offer a solution.  

Of course, current customers will find the chat option useful for keeping track of their home improvement projects.  

"We have a commitment to determining and implementing the right home improvement solutions," said Shiner. "Our "Expert Chat" is the right solution for sharing our knowledge with our customers and visitors."

About Shiner Roofing, Siding and Windows
Shiner Roofing, Siding and Windows, family-owned and operated since 1981, is Northern Virginia's professional roofing, siding, windows and gutters provider. Contact by phone at: 703-560-7663,
by e-mail at: srinfo@shinerroofing.com, or learn more at ShinerRoofing.com.
Virginia License #2705 023803. MHIC #48015.

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